Privacy Policy
By using this website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- Mailing address
- Community or property interests
- Homebuilding preferences
- Any information submitted through contact forms, consultation requests, or other communications
We may also automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referring website URLs
- General location information
How We Use Your Information
We may use your information to:
- Respond to inquiries and requests
- Schedule consultations
- Provide information about homes, communities, floor plans, and services
- Process requests submitted through our website
- Improve website functionality and user experience
- Send updates, newsletters, and marketing communications
- Analyze website performance and visitor behavior
- Comply with legal obligations
- Protect our business and website security
Marketing Communications
With your consent, we may send emails, text messages, or other communications regarding:
- New communities
- Available homes
- Promotions and special offers
- Company updates
- Homebuilding resources
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the communication.
Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to:
- Improve website functionality
- Understand visitor behavior
- Measure marketing effectiveness
- Personalize user experiences
You can control cookie settings through your browser preferences. Disabling cookies may affect certain website features.
Third-Party Services
We may use third-party providers to help operate our website and business, including:
- Website hosting providers
- Customer relationship management (CRM) platforms
- Email marketing services
- Analytics providers
- Advertising and remarketing platforms
These providers may access information only as necessary to perform services on our behalf.
Information Sharing
We do not sell your personal information.
We may share information:
- With service providers assisting our business operations
- With affiliated companies and partners involved in homebuilding or real estate services
- To comply with legal requirements
- To protect our rights, safety, or property
- In connection with a business transfer, merger, acquisition, or asset sale
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, disclosure, or alteration.
However, no internet transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Your Privacy Rights
Depending on your location and applicable laws, you may have rights to:
- Access personal information we hold about you
- Correct inaccurate information
- Request deletion of personal information
- Object to certain processing activities
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information, we will take reasonable steps to remove it.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Continued use of the website after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
Ashford Homes
Email: sales@ashfordcustomhomes.com
Phone: (513) 445-1800
Website: Ashford Homes